Device Loss and Damage

A device is considered lost if:

• A student withdrew and never returned their SMCPS device; it is considered lost.

• A device was stolen from the student. (report to administrator and school resource officer)

• A student cannot find their device.

At the Student's School:

If a student loses a device, the student will let the Technician, Media Specialist, and administrator at the school know.
If a student withdraws, all items are marked lost if not returned. Lost items turn into a school debt.

The Media Specialist will assess a fine in Destiny. Destiny is where we check out devices, library books, and textbooks to students. Parents/Guardians will be notified about the cost of the laptop via an emailed fine notice. To see what is checked out in Destiny, here are the student directions.

A 2nd device will be checked out to the student while payment arrangements are being made. 

Please Note:
If a device is stolen off school grounds, the parent/guardian must provide a police report documenting the stolen property before another device is issued.

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A device is considered damaged if:

• A Student intentionally damages their device or another student’s device and it requires a repair or a total replacement.
• A device requires a replacement or a repair, even if the damage was accidental

Please note: pictures will be taken of all damages to SMCPS issued laptops.

At the Student's School:

A student can submit their own Helpdesk ticket, a parent/guardian can help their student submit the ticket, but the student needs to be logged into their Google account.
That ticket gets routed to the school site’s assigned computer technician. From there the device will be inspected and repaired on site if possible. If the repair cannot be made, the device will get sent out for repair.

If a cost is incurred, the student will be assessed the repair or replacement cost.