Online Instructional Resources

Schoology

Schoology website.

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Parents

Schoology Parent Login Information (School Year 2021-2022)

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TECHNOLOGY ASSISTANCE

SMCPS is here to support your online learning process. 

What do you need help with today?

Getting Started

Setting up your computer or device

Connecting to the internet

Logging in

Logging into my computer

Logging into Schoology

Schoology Tech Help

Tech Support

I need help with my computer.

My computer is broken.

Acquiring a computer.

What are the technology requirements for student computers?

Where do I get a computer for online schooling? Please contact your school.

Technology Information & Guidelines

Technical Support Issues

Technical issues typically include hardware and device support such as:

• Turning on the machine, initial login, password issues including account lockouts, and hardware malfunction
• Technical issues typically do NOT include software or application support
• IT Service Desk (formerly helpdesk) tickets for technical or application support will be routed to the appropriate individual for a response.

Technology support: Phone number 301-475-2138 Option 1 (until 4:00 PM) or email helpdesk@smcps.org

Technical support hours are Monday through Friday 7 AM to 4 PM

 Users can also work through their teacher, media specialist, or administrator for general troubleshooting assistance.