SMCPS is here to support your online learning process.
What do you need help with today?
Acquiring a computer.
Technology Information & Guidelines
For our Fall 2020-2021 school year the first quarter will occur online. To facilitate this, each student should have access to a device that allows them to work online and a stable internet connection. Learn more about our Information Technology department.
Technical Support Issues
Technical issues typically include hardware and device support such as:
- Turning on the machine, initial login, password issues including account lockouts, and hardware malfunction
- Technical issues typically do NOT include software or application support
- Help desk tickets for technical or application support will be routed to the appropriate individual for a response.
Technology support: Phone number 301-475-2138 Option 1 (until 4:00 PM), 301-710-5935 (4:00 PM until 7:00 PM) or email email@example.com
Technical support hours are Monday through Thursday 7 AM to 7 PM, and Friday 7 AM to 4 PM
Users can also work through their teacher, media specialist, or administrator for general troubleshooting assistance.